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Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

Asenela respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you interact with our trading analytics platform and premium services.

Data We Collect

To provide precise trading analytics and premium access, Asenela collects specific technical and behavioral data. This includes IP addresses, browser fingerprinting data for security, and interaction patterns with our analytics dashboard.

  • ▸ Technical: Device type, OS, screen resolution for dashboard optimization
  • ▸ Behavioral: Chart settings, watchlist preferences, session duration
  • ▸ Security: Login timestamps, geolocation flags for account protection

GDPR Compliance

Asenela adheres to General Data Protection Regulation standards. Users in the European Union possess the right to access, rectify, or erase their personal data upon request. Data processing is lawful under legitimate interest for service delivery.

Request ID: EU-GDPR-2026-ALPHA

Usage of Data

Service Optimization

Real-time telemetry helps us identify latency issues in the analytics feed, ensuring millisecond precision for your trading decisions.

Security Monitoring

Anomaly detection algorithms monitor login attempts to prevent unauthorized access to your premium account features.

Feature Personalization

Your chart settings and preferred metrics are saved to cloud storage, restoring your workspace instantly upon login.

Your Rights & Control

You retain full control over your personal information. Asenela provides a dedicated dashboard for premium users to manage data preferences, export historical logs, or initiate a full account deletion.

For inquiries regarding data retention or privacy concerns, our compliance team is available during standard business hours. We pledge to respond to all data access requests within 48 hours.

Contact Support Terms of Service

Contact Information

Asenela Data Privacy Team

O'Connell Street 817, Waterford, Ireland

Phone: +353 87 2497244

Email: info@asenela.com

Business Hours: Mon-Fri 9:00-18:00 CET

Asenela celebrates 15 years of trading analytics excellence. Premium access includes 2399$ discount with 100% free premium version (on english) available for limited time. Terms apply.